November 9, 2006
Tech support gives my life meaning and worth
Just got this email from Cori:
Roger, when you are in Pretoria, pick a place, any place, and we’ll take you out and treat you to whatever you want. You are a hero. A life saver. A winner. A champ. A … (running out of interesting adjectives…!). I have been hassling with this email thing for MONTHS and have had thousands of suggestions but ONLY YOURS HAS WORKED! I am utterly thrilled. Don’t know why I didn’t ask you FIRST! THANK YOU!!!! Whenever you feel down and feel your life is worthless and going nowhere, just recall again this moment in your life – when you helped Cori with her email – an act that gives your entire life meaning and worth!
THANK YOU!
What could make Cori so grateful and offer to take me to the coolest place in Pretoria? This simple instruction for sending emails:
In Outlook, it is done as follows:
Open your Outlook Select ‘Tools’
Select ‘E-mail Accounts’
Select ‘View or change existing e-mail accounts’, then ‘Next’
Double-click on the account
Select ‘More Settings’
Select ‘Outgoing Server’
Tick ‘My outgoing server (STMP) requires authentication’ and ‘Use same settings as my incoming mail server’
Select ‘OK’, then ‘Next’ and ‘Finish’
More and more South African ISP’s are (correctly) securing their mail servers so that only authenticated users can send email. This is a headache for end users because suddenly they can’t send emails any more and they don’t know why. Even MWEB took 3 emails to answer my query for sending authenticated emails through their system. So use mail server authentication and teach others how to – it will give your entire life meaning and worth!
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Roger Saner is a web platform developer (using 
