Tech support gives my life meaning and worth

Just got this email from Cori:

Roger, when you are in Pretoria, pick a place, any place, and we’ll take you out and treat you to whatever you want. You are a hero. A life saver. A winner. A champ. A … (running out of interesting adjectives…!). I have been hassling with this email thing for MONTHS and have had thousands of suggestions but ONLY YOURS HAS WORKED! I am utterly thrilled. Don’t know why I didn’t ask you FIRST! THANK YOU!!!! Whenever you feel down and feel your life is worthless and going nowhere, just recall again this moment in your life – when you helped Cori with her email – an act that gives your entire life meaning and worth!

THANK YOU!

What could make Cori so grateful and offer to take me to the coolest place in Pretoria? This simple instruction for sending emails:

In Outlook, it is done as follows:

Open your Outlook Select ‘Tools’
Select ‘E-mail Accounts’
Select ‘View or change existing e-mail accounts’, then ‘Next’
Double-click on the account
Select ‘More Settings’
Select ‘Outgoing Server’
Tick ‘My outgoing server (STMP) requires authentication’ and ‘Use same settings as my incoming mail server’
Select ‘OK’, then ‘Next’ and ‘Finish’

More and more South African ISP’s are (correctly) securing their mail servers so that only authenticated users can send email. This is a headache for end users because suddenly they can’t send emails any more and they don’t know why. Even MWEB took 3 emails to answer my query for sending authenticated emails through their system. So use mail server authentication and teach others how to – it will give your entire life meaning and worth!

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Comments

  1. December 10th, 2006 | 4:29 pm

    Yep, this had me baffled when I could send emails when I was connected to a wireless network, but as soon as I connected with my Vodacom 3g I had a problem.
    A geeky friend sorted the problem out by explaining that Vodacom didn’t recignise my email adress.

    …the advice made my day!

  2. peta
    June 26th, 2008 | 11:06 am

    Is the advice you gave Cori related to using 3G on an AppleMac? haven;t been able to get mine to work since i got the thing – a month ago =-and it’s driving me mad! Help?

  3. June 27th, 2008 | 3:26 pm

    What Mac do you have, Peta? Some 3G thingies are cards which you plug straight into your Mac – others do it via USB. Assuming you have it plugged in, you then need to install the 3G software for Mac which comes on a cd. (Note to others: you can also connect via 3G using your phone and a bluetooth connection to your computer).

  4. peta
    June 30th, 2008 | 12:25 pm

    Roger, thanks for your response but have just been talked through the process by a mate who also has a Mac – needed to find my applications icon, apparently, which i wasn’t told about when i bought the thing . . .thanks a million though

  5. June 30th, 2008 | 11:07 pm

    Ah, excellent – hope it’s working now :) And welcome to the wide (stable, virus-free) world of Mac :)

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