Comments on: Telkom ADSL in 7 days http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/ broadcasting mac geekery to the universe Sat, 04 Sep 2010 19:15:50 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Drikus http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-2/#comment-131405 Drikus Tue, 13 Jul 2010 14:43:45 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-131405 @snugglez64 - mail me: drikus {at} drikusleroux.co.za and I'll share the driver in dropbox for you. I'm not sure if it's the same drivers that are on the Neotel website, but these ones worked for me. Worth a shot at least. @snugglez64 – mail me: drikus {at} drikusleroux.co.za and I’ll share the driver in dropbox for you. I’m not sure if it’s the same drivers that are on the Neotel website, but these ones worked for me. Worth a shot at least.

]]> By: snugglez64 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-2/#comment-131398 snugglez64 Tue, 13 Jul 2010 10:37:54 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-131398 @Drikus - thanx 4 the quick reply! and i will give that a go although i have not been successful with neotel customer service before... Do you know if it the same drive they now have on download from their site? or would you be able to host it and share a link if you don't mind? @Drikus – thanx 4 the quick reply! and i will give that a go although i have not been successful with neotel customer service before…

Do you know if it the same drive they now have on download from their site? or would you be able to host it and share a link if you don’t mind?

]]> By: Drikus http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-131397 Drikus Tue, 13 Jul 2010 10:34:14 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-131397 @snugglez64 - I have it on Leopard. It was a big battle and in the end they wrote a driver for the neoconnect lite to work on leopard. Contact noise@neotel.co.za and ask them to assist you. They're quite proactive if you nag them. Good luck! @snugglez64 – I have it on Leopard. It was a big battle and in the end they wrote a driver for the neoconnect lite to work on leopard. Contact noise@neotel.co.za and ask them to assist you. They’re quite proactive if you nag them. Good luck!

]]> By: snugglez64 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-131396 snugglez64 Tue, 13 Jul 2010 10:19:37 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-131396 @Drikus - I have a neoconnect lite aswell, and i'm sruggling with the slow speed! but besides that, have you got neoconnect lite setup on snow leopard? as i cant for the life of me get the thing to work.. if you could please advise.. thanx. @Drikus – I have a neoconnect lite aswell, and i’m sruggling with the slow speed! but besides that, have you got neoconnect lite setup on snow leopard? as i cant for the life of me get the thing to work.. if you could please advise.. thanx.

]]> By: drikus http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-114020 drikus Sat, 07 Nov 2009 10:28:35 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-114020 Well, still waiting for the Neotel rep to get back to me as well as the call centre. A little advise for anyone thinking of going the Neotel route...DON'T! Take it from me, the frustration it causes and the amount of patience needed from your side is definitely not worth it. Go with Telkom...compared to Neotel, Telkom is a shining light in the telecomunications industry in SA! Well, still waiting for the Neotel rep to get back to me as well as the call centre.
A little advise for anyone thinking of going the Neotel route…DON’T!
Take it from me, the frustration it causes and the amount of patience needed from your side is definitely not worth it.
Go with Telkom…compared to Neotel, Telkom is a shining light in the telecomunications industry in SA!

]]> By: Drikus http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-113612 Drikus Mon, 02 Nov 2009 08:30:56 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-113612 @Roger: Definitely don't want to be running Windows...believe me! Pricing is not too bad. I had to go with the NeoConnect Lite package as I don't have reception in my area for the Prime (which is the faster one). On the Lite I get 19kB/s Max. Nothing more than that and that is weather and all the other influences dependant. And living where I live where even mobile reception is bad in some parts of my house it took a while to get a spot where the phone would have optimal reception. The slightest move and reception drops. I wouldn't recommend it for the fainthearted! LOL I'm on the Unlimited package and it's costing me R469 a month. Call costs are cheaper than Telkom as well to landlines and mobiles, local and national. To have international calling activated you need to pay a deposit. I didn't even ask what the deposit was as I use Skype for my international calls. A note on Skype: video suffers BIG time on the limited speed of the Lite package, voice calls can work without problems when you have good reception. Neotel can install an external antenna for you as well to boost your reception. I haven't enquired about this, but what I see from forum entries is that they'll only do this if you fall outside an area that they deem "poor indoor reception", I fall in an area that's marked as "good indoor reception" although I struggle to get a good signal in some parts of my house. As with all companies they have their pros and cons. I wouldn't totally dismiss them, however what they say in theory doesn't come close to the real life experience...unfortunately. @Roger: Definitely don’t want to be running Windows…believe me! Pricing is not too bad. I had to go with the NeoConnect Lite package as I don’t have reception in my area for the Prime (which is the faster one). On the Lite I get 19kB/s Max. Nothing more than that and that is weather and all the other influences dependant. And living where I live where even mobile reception is bad in some parts of my house it took a while to get a spot where the phone would have optimal reception. The slightest move and reception drops. I wouldn’t recommend it for the fainthearted! LOL
I’m on the Unlimited package and it’s costing me R469 a month. Call costs are cheaper than Telkom as well to landlines and mobiles, local and national. To have international calling activated you need to pay a deposit. I didn’t even ask what the deposit was as I use Skype for my international calls. A note on Skype: video suffers BIG time on the limited speed of the Lite package, voice calls can work without problems when you have good reception. Neotel can install an external antenna for you as well to boost your reception. I haven’t enquired about this, but what I see from forum entries is that they’ll only do this if you fall outside an area that they deem “poor indoor reception”, I fall in an area that’s marked as “good indoor reception” although I struggle to get a good signal in some parts of my house.
As with all companies they have their pros and cons. I wouldn’t totally dismiss them, however what they say in theory doesn’t come close to the real life experience…unfortunately.

]]> By: Roger Saner http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-113611 Roger Saner Mon, 02 Nov 2009 08:18:25 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-113611 @Drikus: keep us updated - goodness knows Mac users don't want to be running Windows just to have an internet connection. Have you found Neotel's pricing to be reasonable? You say that their speeds are "ok to live by if you're not a downloader" - that doesn't sound too promising! @peter: glad you've got Airport + PPPeO working :) @Drikus: keep us updated – goodness knows Mac users don’t want to be running Windows just to have an internet connection. Have you found Neotel’s pricing to be reasonable? You say that their speeds are “ok to live by if you’re not a downloader” – that doesn’t sound too promising!

@peter: glad you’ve got Airport + PPPeO working :)

]]> By: peter http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-113604 peter Mon, 02 Nov 2009 06:03:12 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-113604 @roger - you have been correct all the time !! There is nothing wrong with the airport card and it is compatible with PPPoE. Our 3 macs (MacPro, Imac and Mac notebook) are all 3 running happily without any wires to trip over and the home network is also up - what a delight !! At one stage I thought I would have to go back to using Telkom as my ISP which meant losing out on a great deal from Afrihost. Thanks for your persistance that the airport card is compatible with PPPoE !! @roger – you have been correct all the time !! There is nothing wrong with the airport card and it is compatible with PPPoE. Our 3 macs (MacPro, Imac and Mac notebook) are all 3 running happily without any wires to trip over and the home network is also up – what a delight !! At one stage I thought I would have to go back to using Telkom as my ISP which meant losing out on a great deal from Afrihost.

Thanks for your persistance that the airport card is compatible with PPPoE !!

]]> By: Drikus http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-113563 Drikus Sun, 01 Nov 2009 20:28:06 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-113563 I've got a bit more info regarding the Neotel and Mac issue. Tried using my Neotel 'fancy' phone device on my macs as well and none of them recognise it, neither Tiger or Leopard on a Mac mini or MacBook Pro. When you speak to Neotel they'll tell you that there are drivers on their website that you should download and install and your Mac will then recognise your device. Not true...still doesn't. The drivers on their website are for an Axesstell USB modem, whereas the Neotel device is a Huawei USB modem. This is the only help that Neotel will give you regarding this issue. If you phone their call center this is what they'll tell you and if you mention that you've tried this route already without success the line will either mysteriously disconnect or they'll get a technician to work on it and 'call you back'...that also never happens. I've been in touch with Huawei, who manufacture the phone and they say that there are no drivers for the phone on the Mac platform. Currently I'm running Bootcamp on one of my machines just to have internet access, but definitely not an ideal setup for me. A Neotel representative on mybroadband.co.za has now been in touch with me to say that he'll help me get online. As soon as I have more info regarding using a Neotel phone on a Mac I'll share it here with you. There are loads of Mac users on their network and they can't ignore this issue for much longer. Ok, enough ranting! Other than that the connection is great and the speeds are ok to live by if you're not a downloader. They just need to sort out their customer service. If you don't have to phone them you're a very very lucky customer! Be grateful! I’ve got a bit more info regarding the Neotel and Mac issue. Tried using my Neotel ‘fancy’ phone device on my macs as well and none of them recognise it, neither Tiger or Leopard on a Mac mini or MacBook Pro.
When you speak to Neotel they’ll tell you that there are drivers on their website that you should download and install and your Mac will then recognise your device. Not true…still doesn’t. The drivers on their website are for an Axesstell USB modem, whereas the Neotel device is a Huawei USB modem.
This is the only help that Neotel will give you regarding this issue. If you phone their call center this is what they’ll tell you and if you mention that you’ve tried this route already without success the line will either mysteriously disconnect or they’ll get a technician to work on it and ‘call you back’…that also never happens.
I’ve been in touch with Huawei, who manufacture the phone and they say that there are no drivers for the phone on the Mac platform.
Currently I’m running Bootcamp on one of my machines just to have internet access, but definitely not an ideal setup for me.
A Neotel representative on mybroadband.co.za has now been in touch with me to say that he’ll help me get online. As soon as I have more info regarding using a Neotel phone on a Mac I’ll share it here with you. There are loads of Mac users on their network and they can’t ignore this issue for much longer.
Ok, enough ranting!
Other than that the connection is great and the speeds are ok to live by if you’re not a downloader. They just need to sort out their customer service. If you don’t have to phone them you’re a very very lucky customer! Be grateful!

]]> By: Chanel http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/comment-page-1/#comment-113386 Chanel Thu, 29 Oct 2009 08:34:07 +0000 http://www.macgeek.co.za/2007/03/19/telkom-adsl-in-7-days/#comment-113386 @roger, peter, et al - Brilliant. That was easy. It works on Leopard! I must say that I feel a bit stupid, not having noticed the little [+], [-], and [*] buttons at the bottom of the interface list. @roger, peter, et al – Brilliant. That was easy. It works on Leopard!

I must say that I feel a bit stupid, not having noticed the little [+], [-], and [*] buttons at the bottom of the interface list.

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